{"id":12239,"date":"2018-01-24T08:39:24","date_gmt":"2018-01-24T07:39:24","guid":{"rendered":"https:\/\/blog.rue-montgallet.com\/?p=12239"},"modified":"2018-05-09T11:45:24","modified_gmt":"2018-05-09T09:45:24","slug":"whatsapp-buisness-une-application-pour-les-petites-entreprises","status":"publish","type":"post","link":"https:\/\/www.rue-montgallet.com\/actualites\/whatsapp-buisness-une-application-pour-les-petites-entreprises\/","title":{"rendered":"Whatsapp Business: une application pour les petites entreprises"},"content":{"rendered":"

Si, au d\u00e9part, Whatsapp a \u00e9t\u00e9 consid\u00e9r\u00e9 comme une simple application de chat social, pour communiquer avec les amis et les proches, il semblerait qu\u2019une nouvelle option s\u2019offre aux utilisateurs. Le 18 janvier, Facebook qui a rachet\u00e9 l\u2019application en 2014, a d\u00e9cid\u00e9 de mieux adapter l\u2019application au profit des petites et moyennes entreprises. Et pour cela, Whatsapp Business a \u00e9t\u00e9 officiellement lanc\u00e9.<\/p>\n

Une application exclusivement destin\u00e9e aux entreprises<\/strong><\/h1>\n

Gr\u00e2ce \u00e0 cette nouvelle application, les petites et moyennes entreprises peuvent cr\u00e9er un profil professionnel et afficher les informations de base n\u00e9cessaires pour les clients\u00a0: nom, adresse e-mail, l\u2019adresse physique de la soci\u00e9t\u00e9, son site internet, et m\u00eame ses heures d\u2019ouverture et de fermeture. C\u2019est surtout dans le but de permettre \u00e0 la soci\u00e9t\u00e9 de communiquer ais\u00e9ment avec ses clients, tout en gardant une cr\u00e9dibilit\u00e9 professionnelle.<\/p>\n

De plus, l\u2019application dispose de nombreux outils qui permettront de faciliter l\u2019\u00e9change avec les clients. Y compris la possibilit\u00e9 des r\u00e9ponses rapides, en enregistrant des messages types pour r\u00e9pondre aux questions fr\u00e9quentes. Il y a \u00e9galement l\u2019option de r\u00e9ponse automatique comme les messages d\u2019accueils ou des messages d\u2019absences. Et pour ceux qui pr\u00e9f\u00e8rent travailler sur ordinateur, la version web de l\u2019application est aussi disponible.<\/p>\n

\"\"<\/p>\n

L\u2019installation de l\u2019application ne sera n\u00e9cessaire que du c\u00f4t\u00e9 de l\u2019entreprise, car les clients pourront se contenter de la version habituelle. Ils pourront toujours utiliser leurs Messengers comme auparavant, avec la possibilit\u00e9 de bloquer l\u2019entreprise de son contact ou de le signaler comme spam.<\/p>\n

Pour le moment, Whatsapp Business<\/strong> n\u2019a \u00e9t\u00e9 lanc\u00e9 que dans quelques pays, soit\u00a0: le Mexique, l\u2019Italie, les Etats-Unis, le Royaume-Uni et l\u2019Indon\u00e9sie. Il faudra, donc, patienter un moment pour l\u2019avoir en France. Les utilisateurs d\u2019iPhone devront \u00e9galement attendre, car pour l\u2019instant, elle n\u2019est disponible que sur les smartphones sous Android. Suivez les actualit\u00e9s<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"

Si, au d\u00e9part, Whatsapp a \u00e9t\u00e9 consid\u00e9r\u00e9 comme une simple application de chat social, pour […]<\/p>\n","protected":false},"author":9,"featured_media":12240,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[39],"tags":[],"class_list":["post-12239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":0,"sum_votes":0},"yoast_head":"\nWhatsapp Business: une application pour les petites entreprises - Rue-Montgallet.com<\/title>\n<meta name=\"description\" content=\"Enfin, les Petites et Moyennes entreprises peuvent d\u00e9sormais profiter des fonctionnalit\u00e9s de l\u2019application Whatsapp Business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rue-montgallet.com\/actualites\/whatsapp-buisness-une-application-pour-les-petites-entreprises\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Whatsapp Business: une application pour les petites entreprises - 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